Phone Scammers Target Vineland Municipal Utilities Customers

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VINELAND, N.J. - The Vineland Municipal Utilities (VMU) is alerting its customers of a viral phone scam ringing around the region. Calls have been made by a group of individuals claiming to be utility customer service representatives and demanding payment over the phone to avoid termination of service. Customers have been reportedly hassled to take immediate action and pay their past bill using a pre-paid “Money-Pak” card. Once a card number is given, the imposter drains the funds from the card account.

“If someone calls threatening to cut off your power if you don’t pay, hang up. It’s a scam,” said VMU Administrative Analyst, Lisa Lucena.

VMU advises customers to never supply banking or payment information over the phone, as representatives for the group are not authorized to accept installment fees through phone calls. Payments to the VMU are solely accepted by mail, in person at Vineland City Hall, or with an e-check, credit, or debit card through VMU’s Customer Self Service portal.

If you receive a suspicious phone call prompting payment, contact the Vineland Municipal Utilities at 856-794-4280.

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